Who We Are


We Believe That..

Helping ABA professionals focus on what they are there for-providing the best possible care for the people that need it, is an important job and one we are proud to do.

Standing up for the right to receive efficient and timely payment for services rendered is necessary. We are here to empower and support providers to push back on funders that are not in compliance.

Insurance companies can be bullies (OK- not all of them). Sometimes you just need someone else to step in. Let us bang our head against the wall from automated systems so you won't have to!

The best providers + agencies to work with are ones that are kind, flexible, self aware, and accept that they may not always be the smartest person in the room.

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Meet the Team

Sam Hecker

Founder & Consultant

Sam has 9+ years of experience in billing private insurance for Applied Behavior Analytic providers. Additionally, she has experience working for an ABA-Based practice management system.

BLOOM came about when she recognized how tremendous the joy she felt in supporting BCBAs and their agencies with efficient, organized processes truly was (very, wonderfully tremendous). She once chased down $1 owed from a carrier for over a year (of course the cost in time was well beyond the dollar, but it was the principle of it). She framed the EOB when it finally paid as a reminder to never give up, even when insurance companies make you feel like you should.

Her passions outside of work are drawing, live music, pool parties, playing with her corgi Frasier, traveling with her husband Scott and their friends, thinking up ridiculous Halloween costumes year-round, and genuine human connection. She is a true believer in finding clients that want to connect and build a strong working relationship.

Jennifer Drown

Director of Billing & Problem Solver

Jenn has spent many years helping provider agencies navigate the world of ABA billing. She has acted as the Director of Operations for a Practice Management System where she worked closely with many provider agencies nationwide to troubleshoot and become more efficient in their billing processes. Her biggest joy is helping others.

Jenn values the ethics of billing and she is always digging deeper to look at why we do what we do and how to be more efficient in doing it. She loves being able to share her experiences, strength, and hope with others every chance she gets. She truly feels like she has never met a stranger in her life.

Jenn is always fighting the good fight when it comes to proper insurance billing and reimbursement. She brings a wealth of knowledge to our clients and is an invaluable part of our team!

Danielle Harkins

Account Operations Administrator & Problem Solver

Danielle has worked on the administrative side of ABA for several years and has experience with credentialing, contracting, prior authorizations, billing, and much more. She has an innate knack for details on a large scale and is truly an impressive employee and woman!

Danielle is a proud recipient of the Udall Scholarship and completed her Degree in Social Work through NAU in December of 2019. She very much enjoys learning about systems and how change can be made within them.

Her passions outside of work are hanging with her husband Joey and daughter Holly, lifting serious weights like a crazy bad@$$, finding new fun breweries, and exploring nature. Her hero is Michael Scott.

Leah Theodosis

Administrative Assistant + Problem Solver

With a specialty in credentialing ABA providers, Leah is experienced in initiating, completing and ensuring that your agency’s contracts and staff’s credentialing is done efficiently on the front end to avoid headaches in the future. Leah has several years of experience on the administrative side of ABA- having worked for both an ABA-based practice management system and a provider agency in sunny Arizona. Leah is your go to girl when it comes to making sure your project has been effectively completed, which gives relief and peace of mind to the providers she works closely with. She prides herself on her ethics and she values following the correct steps when working with different funders. She recognizes that all funders are built differently (very, very differently) and knows the importance of making sure they keep up their end of the bargain.

Leah is never afraid to color outside of the lines and is always up for a challenge. She is truly a master at making people feel happy, comfortable, seen, and loved. Her optimism, sense of humor, and love of adventure make her nothing but a delight to be around and to work with.

On a personal note, Leah is A HAIM-listening, taco-eating, animal-obsessed, Arizona native that has a deep love for pop culture and seeing the latest new release at the movies. Leah is motivated to always grow and learn more. She has the biggest smile in the room and BLOOM is lucky to have her on our team!